Application & IT Support Engineer
Job Overview
We are looking for an Application & IT Support Engineer based in New York.
Key points
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Own day-to-day application support by investigating issues, troubleshooting errors, managing support requests, and coordinating escalation when needed. Work directly with users to understand problems…
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Development & System Improvements: Contribute to application enhancements and bug fixes using Java, write SQL queries to support data and troubleshooting needs…
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Provide L1/L2 technical support for employees across laptops, desktops, printers, operating systems, connectivity, and other workplace technology. Support hardware setup and deployment for new…
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Manage user accounts, permissions, and access across company applications. Support onboarding and offboarding activities while following company security and access standards.
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Maintain office technology and equipment inventory, support routine system administration, and keep technical documentation, SOPs, and knowledge resources up to date.
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1-3 years of experience in application support, technical support, software development, or a related technical role.
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This is a hands-on role focused primarily on application support, with opportunities to contribute to development work while supporting the day-to-day technology needs of…
Skills
Experience: Entry-level · Job type: Full-time
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Application & IT Support Engineer · Lalamove
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