Client Service Analyst - Livechat (Czech required)

Assist clients on all inquiries via live chat or email.

Ensure efficient and excellent customer service experience provided.

Be well equipped with the Company's platform/product including keeping abreast of general market conditions.

Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients.

Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity.

Minimum diploma in business administration or business management with keen and sharp eye for numbers.

Advantageous for candidates with experience working in financial institutions, fintech.

Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.