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Community Operations Lead

Job Overview

In this role, you’ll build the infrastructure and manage the daily operations behind SpaceXSI’s global community programs.

Key points

  1. Design, build, and maintain internal tooling and infrastructure that makes our global community programs run more effectively. This includes our Ambassador programs…

  2. Identify operational gaps and engineer solutions, automating manual processes, integrating external platforms, and building custom workflows from scratch.

  3. Own the operational experience behind programs from application reviews, onboarding, member support, reimbursements, swag logistics, vendor coordination, and event operations.

  4. Work with the Revenue Operations team to build the data infrastructure and dashboards behind community reporting…

  5. Serve as the main operational point of contact for ambassadors and internal partners to increase time towards resolution on outstanding issues and questions.

  6. Deep operations experience in building databases, workflows, and automations that scale, and you design them for the next 10x, not just today.

Skills

Data VisualizationDatabricksSalesforceCRM

Experience: Senior-level · Job type: Full-time