Compliance Operations Specialist 1

Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in…

Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/…

Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful.

Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions.

If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required.

Experience working in a fast paced, ambiguous environment, with a strong bias for action.

You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.