Compliance Operations Specialist

Investigate potential violations: Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags…

Stop bad actors before they cause harm: You'll use internal tools and available data to find and shut down non-compliant activity that could negatively…

Analyze trends and prevent future abuse: Go beyond individual cases by recognizing recurring themes, identifying root causes…

You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.

If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required.

Experience working in a fast paced, ambiguous environment, with a strong bias for action.

You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.