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Compliance Program Manager

Job Overview

Rocket Travel by Agoda is seeking a Compliance Program Manager – Partner Controls and Compliance to join our growing Partner Controls and Compliance team.

Key points

  1. Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include.

  2. Element 1: Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support…

  3. Element 2: Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments.

  4. Element 3: Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met.

  5. Bachelor’s degree in Business, Law, Risk Management, or a related field.

  6. Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS).

  7. Self-motivated and proactive problem solver, with the ability to navigate ambiguity to deliver strong results.

  8. Experience improving Governance, Risk, & Compliance (GRC) tools and compliance processes with a demonstrated track record of identifying gaps and delivering process enhancements.

Skills

Risk ManagementInterviewingCommunicationData AnalysisCustomer SupportProject ManagementProduct StrategyRecruiting

Experience: Mid-level · 5+ years