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Hybrid

Consultant - Payment Operations

Job Overview

In the five years since our inception, we have evolved significantly as a company but customer obsession has always been at our core.

Key points

  1. As an Consulant in our Payment Processing team you will –Liaise with internal stakeholders (Compliance, Customer Service, Product…

  2. Reconcile incoming customers' money with their transactions and making sure their wallets have sufficient balance for the execution of their transactions.

  3. Onboard new Institutional, SME, and enterprise clients on Nium's platform.

  4. Monitor, investigate, and resolve payment processing issues.

  5. Can prioritize, organize, and execute tasks with minimal supervision.

  6. Demonstrates strong interpersonal and communication skills.

  7. Demonstrates ability to work with a high degree of quality.

  8. Demonstrates strong problem-solving/Issue Resolution skills.

Skills

Customer SupportStakeholder ManagementRecruitingCommunicationProblem Solving

Experience: Entry-level · 2–5 years · Job type: Contract