Coordinator, Travel Distribution - Operational Excellence (Shanghai-based) (1-Year Contract)

Provide Day-to-day support for existing partners, as a first point of contact for inquiries and troubleshooting the partners facing problem.

Assist with regular payment confirmation, validation, reconciliation and disputed booking diagnose.

Basic Account management: on-going operational support and bridge between partner and our regional support team (performance, reporting, promotions, solutions).

Provide cross-department support during major campaigns, include but not limited to hotel selection, Promotion material preparation and content display and pricing check.

Open to candidates seeking their first professional role, especially recent graduates!

Strong attention to detail with excellent problem-solving skills.

Good organizational abilities, with the capacity to work effectively in a team setting.

Proficiency in basic Excel functionality.