Customer Support II (Voice Process)

This is a great opportunity for someone who is passionate about providing excellent customer service, can interpret consumers' written or verbal grievances or disputes…

You are willing to participate in professional development activities to stay current on industry knowledge our standard operational procedures.

Receive inbound calls handling for our different lines of business.

Performs a variety of activities to ensure consumer satisfaction, including interpreting reports, responding to general inquiries, assisting with fraud alert requests…

Excellent English written and oral communications skills (Required).

Demonstrated commitment to delivering professional and customer-focused service.

Ability to perform effectively in a fast-paced, high-volume operational environment.

Proficient in multitasking, time management, and computer systems navigation.