On-site

Developer Support Engineer (Atlanta)

JFrog
Customer Success & Services
Atlanta, Georgia
North America
Entry-level
2+ yrs experience
Posted 5 weeks ago

Job Overview

We are looking for top-notch Developer Support Engineers onsite at our Atlanta office, to be partners rather than just employees and be the technical focal point for JFrog customers.

Key points

Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements.
Develop scripts in Bash, Python, Groovy for debugging and automating.
Set up JFrog applications and 3rd party products in various development environments.
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters.
Reproduce customer scenarios and fill relevant bugs/features.
Maintaining and improving a knowledge base of known issues and solutions.

Languages

Spanish a plus

Skills

PythonJavaCI/CDLinuxTroubleshooting

Experience: Entry-level