Hybrid

Developer Support Engineer

JFrog
Customer Success & Services
Tel Aviv/ Netanya, Israel
Middle East & Africa
Entry-level
2+ yrs experience
Posted 3 weeks ago

Job Overview

We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers.

Key points

Troubleshoot and investigate complex customer CI/CD scenarios and provide innovative solutions for their requirements.
Develop scripts in Bash, Python, and Groovy for debugging and automating.
Set up JFrog applications and 3rd party products in various development environments.
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters.
Reproduce customer scenarios and fill relevant bugs/features.
Maintain and improve a knowledge base of known issues and solutions.

Languages

English required

Skills

CI/CDPythonSQLJavaAWSAzureDockerKubernetes

Experience: Entry-level