Developer Support Engineer (US Shift)

Troubleshoot and Investigate complex customer CI/CD scenarios and provide innovative solutions for the concerns/requests raised.

Develop scripts in Bash, Python, and Groovy for debugging and automating.

Set up JFrog applications and 3rd party products in various development environments.

Analyse log files, thread dumps, HTTP traffic, JVM and OS parameters.

Understanding of Java or other compiled language.

Experience in customer-facing roles.

Able to manage complex, escalated cases involving multiple architectures across multiple platforms.

Strong technical software-related debugging skills.