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[Fiat] Payment Operations Specialist - Brazil

Job Overview

As a Fiat Operations Specialist, you will be responsible for driving the integration of local payment methods that allow users to deposit and withdraw BRL.

Key points

  1. Own and manage BRL on/off-ramp channels end-to-end, ensuring availability, performance, and reliability.

  2. Serve as the primary point of contact for brazilian banks and payment vendors, payment service providers (PSPs), card processors, and other fiat partners…

  3. Lead and coordinate technical integrations with local banks and payment gateways, working alongside engineering and product teams to ensure seamless implementation and ongoing maintenance…

  4. Ensure seamless user access to fiat products, minimizing friction in deposits and withdrawals.

  5. Demonstrated experience in the payments or banking industry, with a strong understanding of the brazilian financial ecosystem, local payment rails, and banking operations.

  6. Technical Integration Experience: Hands-on experience coordinating technical integrations with banks, payment providers; ability to bridge communication between technical and business teams.

  7. Familiarity with brazilian financial regulations, anti-money laundering practices, KYCcompliance, and payment industry standards.

  8. Strong project management skills, with the ability to lead multiple initiatives and meet deadlines in a fast-paced environment.

Languages

English requiredPortuguese required

Skills

CommunicationCustomer SupportProject ManagementNegotiationTicketing ToolsStakeholder ManagementProblem Solving

Experience: Mid-level · 3+ years