Forward Deployed Strategist
Job Overview
We're looking for a Forward Deployed Strategist to own our most strategic customer engagements - from first workshop through delivery.
Key points
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Partner with customer executive sponsors to scope FDE projects — translating ambiguous business problems into concrete, time-boxed deliverables with clear ROI.
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Lead technical discovery and architecture reviews, surfacing integration complexity and infrastructure constraints to validate that every engagement is technically feasible.
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Work side by side with the FDE on the technical build — you own the configuration layer including workflows, settings, integrations…
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Own technical enablement and adoption: run hands-on training, build playbooks and reference workflows, and coach the customer's team until they're self-sufficient. Adoption is measured…
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Monitor technical feasibility throughout delivery, adjusting scope with the sponsor when constraints emerge rather than letting engagements drift.
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Identify and scope expansion opportunities as they surface during delivery, in partnership with the account team.
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You'll stay hands-on at the configuration layer week to week, including workflows, integrations, and platform tooling…
Skills
Job type: Full-time
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