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Fraud Operations Associate (Mandarin Speaking)

Job Overview

We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space.

Key points

  1. Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors.

  2. Conduct investigations on merchant accounts to support financial partner requirements.

  3. Assess risk factors and trends of potentially fraudulent activity.

  4. Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience.

  5. We’re looking for someone who meets the minimum requirements to be considered for the role.

  6. High professional fluency in Mandarin and English.

  7. Some experience in fraud analysis, fraud investigations, or fraud operations.

  8. Experience using data to make assessments/judgements.

Languages

Mandarin requiredEnglish required

Skills

Problem Solving

Experience: Entry-level