IT Support Engineer role at OKX (Kuala Lumpur, Malaysia).
Perform daily monitoring and testing of office Wi-Fi, wired networks, and VPN connections, and troubleshoot network-related issues.
Work with teams to identify valuable AI and automation opportunities, deliver end-to-end solutions, and drive adoption through demonstrations, training…
Support regional offices with IT rollouts, new office setups, and on-site project delivery. Travel when required and provide technical support and coordination throughout the…
Create and maintain IT knowledge-sharing documents, SOPs, and the service desk knowledge base. Implement Global IT strategies, technical standards, guidelines…
Bachelor's degree or above; computer science, software engineering, networking or other related majors are preferred.
Basic knowledge of server and network administration: Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers…
Hands-on AI practitioner: daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents…
Fluent in Malay,English and Mandarin listening and speaking.
Experience: Mid-level · 3+ years
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