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Lead Software Engineer - Site Reliability

Job Overview

As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale.

Key points

  1. At Freshworks, uptime is sacred.

  2. You’ll partner closely with engineering, platform, and product teams to shift reliability left and set the standard for performance and availability.

  3. If you live for clean telemetry, root cause resolution, and engineering chaos into confidence, this is your playground.

  4. Design and implement tools to improve availability, latency, scalability, and system health.

  5. Develop clear, efficient, and well-structured code.

  6. In-depth knowledge of Linux for system administration and advanced troubleshooting.

  7. Containerization & Orchestration: Practical experience with Docker and Kubernetes for application deployment and management.

  8. Design, implement, and maintain Continuous Integration and Continuous Delivery pipelines.

Skills

CI/CDLinuxTroubleshootingDockerKubernetesRoadmappingProblem Solving

Experience: Senior-level · 7–12 years · Job type: Full-time