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Job Overview

We are looking for a Legal Services Manager to join our Center of Excellence function within our larger Legal Operations Team.

Key points

  1. Legal Support Requests & Commercial Contracts.

  2. Serve as a first point of contact for GTM and Telecom Carrier Relations colleagues and provide education and process guidance on commercial contracts and…

  3. Review, vet, and provide timely responses to a high volume of incoming legal requests, including general legal questions, agreement negotiation requests…

  4. Independently review and negotiate NDAs, SOWs, assignment and assumption agreements, transition services agreements, service orders…

  5. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

  6. Strong working knowledge of commercial contracts and commercial contracting principles, including experience independently drafting and negotiating NDAs, SOWs, assignment and assumption agreements…

  7. Experience using commercial contracting tools, including Salesforce, Conga, Microsoft Office Suite, Google Suite, Airtable, DocuSign, and Adobe Acrobat Pro.

  8. Experience using AI, with a working understanding of how common LLMs (e.g., ChatGPT, Gemini, Claude) function and can be leveraged to make day-to-day legal…

Skills

NegotiationLLMsSalesforceRecruitingCommunication

Experience: Mid-level · 5+ years

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