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Job Overview

You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.

Key points

  1. Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.

  2. Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best…

  3. Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.

  4. Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.

  5. Experience building organizations from 0->1, not just inheriting an existing one.

  6. Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.

  7. Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.

  8. Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.

Skills

Stakeholder ManagementCommunicationPrototypingCustomer Success

Experience: Entry-level · 10+ years

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