Skip to Content

Job Overview

As a Legal Engineer Associate, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.

Key points

  1. Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments.

  2. Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that…

  3. Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform.

  4. Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development.

  5. Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested…

  6. Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use.

  7. An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources.

  8. Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work.

Skills

Customer SuccessCommunication

Experience: Entry-level · 1–3 years · Salary: $180K – $250K • Offers Equity • Offers Commission · Job type: Full-time

Similar jobs

More open roles like this one