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Operational Resilience Manager

Job Overview

You will report to the Business Resilience Manager, and reside in or near one of our collaboration hubs:

Key points

  1. You will oversee operational resilience across North America, helping first-line teams meet resilience policies, standards, and regulatory requirements.

  2. You will coordinate regional crisis response and advise senior leaders on risks to critical business services.

  3. You will also guide assessments, recovery exercises, and improvements that strengthen service restoration and reduce risk.

  4. At Experian, we believe great work happens when people come together.

  5. Experience leading crisis management incidents, response teams, or crisis simulation exercises.

  6. Experience conducting resilience risk assessments and tracking remediation actions.

  7. Experience advising senior stakeholders and supporting cross-functional teams.

  8. Knowledge of risk management and business continuity planning and testing.

Skills

Stakeholder ManagementRisk Management

Experience: Mid-level · 4+ years · Job type: Full-time