Skip to Content
ClaudeAI/ML Remote

Operations Engineer, Tech Foundations

Job Overview

As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before…

Key points

  1. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people.

  2. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations…

  3. We partner across BizTech to scale service quality, efficiency, and resilience.

  4. AI fluency is core to this role, not an add-on.

  5. You'll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over.

  6. Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect.

  7. This position is India - Remote (Eligible anywhere within India).

Skills

Ticketing ToolsData VisualizationStakeholder ManagementRecruitingPythonJavaScriptTypeScriptSQL

Experience: Mid-level

Similar jobs

More open roles like this one