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Operations Manager, Stripe Delivery Centre

Job Overview

We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating… In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support.

Key points

  1. Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe’s operations for the next decade.

  2. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching…

  3. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals.

  4. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user…

  5. We’re looking for someone who meets the minimum requirements to be considered for the role.

  6. Experience working cross-functionally with multiple teams to deliver high impact initiatives.

  7. Experience in delivering weekly and monthly business metrics and reporting.

  8. Excellent written and verbal communication skills.

Skills

RecruitingStakeholder ManagementCommunication

Experience: Senior-level · 8+ years