Partner Operations Specialist – Ad Ecosystem

Partner Relationship & Account Operations.

Serve as the day-to-day operational point of contact for key ecosystem technology, compliance, and measurement partners.

Organize and lead regular operational check-ins (weekly/bi-weekly cadence) to review open cases, platform updates, and service SLAs.

Foster collaborative, trusted working relationships with external partner teams across North America.

Technical Troubleshooting (Preferred): Familiarity with ad-serving protocols, packet capture analysis, JavaScript/malicious redirect troubleshooting, and basic SQL for investigating technical issues.

Excellent verbal and written English communication skills; comfortable presenting issues clearly and professionally to external partner representatives.

Bilingual fluency in English and Mandarin Chinese (written & spoken) is strongly preferred to facilitate smooth cross-border collaboration between North American partners and global…

High attention to detail with strong organizational and follow-through capabilities.