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Job Overview

As a Technical Operations Analyst on the Payments team, you will own the reliability and accuracy of some of the world's most critical payment flows, a platform processing hundreds of billions of dollars annually.

Key points

  1. You will sit at the intersection of engineering, finance, and operations: triaging live payment failures, driving reconciliation accuracy…

  2. This is not a passive monitoring role.

  3. You will be expected to independently own investigations end-to-end, identify systemic issues before they escalate, and drive process improvements that scale with Stripe's growth.

  4. Own reconciliation and payments-related investigations, ensuring accurate ledgering of funds and resolving discrepancies with banking partners swiftly and precisely.

  5. We're looking for someone who meets the minimum requirements to be considered for the role.

  6. Advanced SQL proficiency - you write complex queries (joins, window functions, aggregations) independently and use them as a primary tool for investigation and root…

  7. Deep understanding of end-to-end payment flows - including authorization, clearing, settlement, reconciliation, and exception handling across multiple payment methods and geographies.

  8. Demonstrated experience investigating and resolving high-severity operational incidents in a payments or financial systems environment with minimal oversight.

Languages

English required

Skills

SQLStakeholder ManagementCommunication

Experience: Mid-level · 3–7 years