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Product Operations Coordinator - Customer Programs

Job Overview

The Product Operations Coordinator - Customer Programs provides operational support for Product programs that involve customers and other external partners.

Key points

  1. You will manage the logistics and follow-through for customer advisory boards, customer feedback visits, early-access client programs, and major Product events.

  2. This frees Product Managers to focus on customer learning and product decisions.

  3. At Experian, we believe great work happens when people come together.

  4. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person.

  5. Experience in program coordination, project coordination, customer operations, Product Operations, business operations, or a similar role.

  6. Experience managing multiple programs, timelines, participants, and dependencies at the same time.

  7. Experience communicating directly with customers and senior internal stakeholders, in writing and in conversation.

  8. Experience coordinating work across teams and stakeholders without direct authority.

Skills

Stakeholder ManagementSalesforceJiraRecruitingInterviewing

Job type: Full-time