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Product Support Operations Associate, Weekend Shift

Job Overview

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money… Product Support Operations Associate is a global team to design, implement, and grow Stripe's operations for the next decade.

Key points

  1. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations…

  2. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you.

  3. Troubleshoot and solve external user issues.

  4. Analyze our processes and instigate changes to help scale our operations and improve user experience.

  5. We're looking for someone who meets the minimum requirements to be considered for the role.

  6. You have a user-first mindset and are energized by the challenge of solving difficult problems.

  7. You have excellent communication skills, both written and verbal.

  8. You excel in analytical thinking and problem solving.

Skills

ExcelCustomer SupportTroubleshootingCommunicationProblem Solving

Experience: Entry-level