Project Operation Specialist

Manage customer implementation projects from onboarding through go-live, taking ownership for project progress, stakeholder alignment, and successful delivery.

Coordinate tasks, timelines, and follow-ups across internal and external stakeholders.

Guiding merchants on implementation best practices and helping them make informed rollout decisions.

Independently prepare for, participate in, and run customer meetings, ensuring clear actions, ownership, and next steps.

Experienced in project coordination or delivery, operations, customer-facing roles, or technical project environments.

Strong organizational and communication skills with attention to detail.

Comfortable managing multiple priorities in a fast-paced environment.

Customer-focused mindset with strong collaboration skills.