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AI/ML On-site

Quality Lead, Gen AI

Job Overview

As a Quality Control Lead, you’ll own that call for some of our highest-impact Generative AI programs.

Key points

  1. Lead and grow a team of quality specialists - hire, coach and calibrate this team of specialists.

  2. Turn unclear customer requirements into clear standards - work with delivery teams to interpret and improve customer requirements…

  3. Run the quality system. Own the daily operation: plan and allocate workforce capacity, produce quality reporting, measure productivity and efficiency…

  4. Analyzing quality trends. Identify, root-cause, and elevate defect patterns that delivery teams can take action on.

  5. A Bachelor’s degree in Computer Science, Engineering, Operations, or a related field.

  6. Strong analytical and problem-solving skills (particularly in SQL) with attention to detail.

  7. Experience building systems, processes, and teams across multiple customer segments or product lines.

  8. A hands-on background in product management, operations management, program management, or top-tier management consulting.

Skills

Generative AIInterviewingSQLMachine LearningRecruitingProblem Solving

Experience: Senior-level · 3+ years

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