Skip to Content
On-site

R0000860 - Professional Services Consultant

Job Overview

Join our team as a Professional Services Consultant, a critical role focused on the technical design, deployment, and adoption of the New Relic Observability platform for our most strategic customers. In this role, you will bridge the gap between our product capabilities and the customer's modern, often cloud-native, application and infrastructure environments.

Key points

  1. Lead the technical design and architecture of comprehensive New Relic solutions, focusing on large-scale deployment, data correlation strategies…

  2. Serve as the subject matter expert on Observability concepts, APM, Infrastructure Monitoring, and Log Management. Lead technical workshops and design sessions with customer architects…

  3. Troubleshooting and Optimization: Provide advanced technical guidance during initial deployments and optimization phases, addressing complex data ingestion, performance, and platform configuration challenges.

  4. Knowledge Transfer & Best Practices: Create and deliver technical documentation, blueprints, and training to enable customer Platform teams and internal Professional Services/Partner resources to…

  5. If you believe you have the skills to be successful in this role, we encourage you to apply.

  6. Proven, extensive experience with core Platform Engineering concepts, including building and maintaining automated, self-service infrastructure and delivery pipelines.

  7. Automation and DevOps Proficiency: Deep expertise in Automation, Scripting (e.g., Python), and CI/CD practices and tools. Experience with containerization (Docker, Kubernetes) is highly valued.

  8. Exceptional knowledge and practical experience with Observability concepts (The Three Pillars) and products (New Relic, Datadog, Dynatrace…

Skills

CI/CDPythonGitMicroservicesAWSAzureGoogle CloudDocker

Experience: Mid-level · 5+ years