Sales Business Analyst

This role is accountable for translating business needs into detailed system requirements, epics, user stories, and use cases.

The analyst will work closely with Sales, IT, and cross-functional teams to ensure that platform enhancements and new capabilities are well-defined, prioritised…

Requirements Gathering & Analysis: Lead discovery sessions with stakeholders to understand business needs and translate them into clear, actionable system requirements.

Map current and future state sales processes, identifying gaps and opportunities for simplification and automation.

Write high-quality epics, user stories, and acceptance criteria to support Agile delivery, ensuring traceability from business need to technical implementation.

Create detailed use cases and process flows to support solution design and user experience improvements.