We are looking for a Senior Analyst to serve as an AI Vision Multiplier for the CS organisation — a builder-analyst with a clear mandate to translate Airbnb’s internal AI capabilities into working solutions that make AI-powered analytics accessible, trusted…
The analyst must have functional expertise in building analytical solutions and be a trusted partner to business teams and leaders, through providing insights…
This role will sit under the Advanced Analytics family and support Business leaders within our Community Support organization.
You will partner directly with functions and operational leaders across Community Support.
This role will be responsible for making CS smarter and faster, and enable self-serve through data.
You will be the team’s dedicated AI practitioner, building agentic solutions and intelligent interfaces that elevate the entire organisation toward self-serve.
Build agentic analytics pipelines that automate insight generation across all key metrics including contact volume, handle time…
Experience: Senior-level
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