Senior Commercial Collections Specialist, Fintech
Job Overview
As a Senior Commercial Collections Specialist, Fintech in Chicago, you will own a portfolio of US merchants in arrears across Adyen's financial products: cash advances, capital loans, charge cards, overdrafts and hardware financing.
Key points
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You will resolve each case end to end, from first outreach to repayment plan, recovery or escalation.
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Alongside your caseload, you will help turn a fast-growing operation into a scalable, compliant and increasingly automated one.
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You will run your own portfolio independently, within agreed playbooks and approval limits.
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You will escalate exceptions such as settlements, write-offs and legal action to senior colleagues, and take on more complex accounts as you grow.
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We're looking for someone who meets the minimum requirements below.
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If you do, we encourage you to apply.
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Experienced in collections, account recovery or credit operations at a lender, bank, fintech or payments company.
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Hands-on experience managing a portfolio of overdue business or consumer credit accounts.
Languages
Skills
Experience: Senior-level
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Senior Commercial Collections Specialist, Fintech · Adyen
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