The Senior Director, People Analytics & Workforce Planning is responsible for leading Freshworks' People Analytics function, establishing enterprise workforce planning capabilities, and advancing the adoption of AI across HR in alignment with the company's… The Senior Director will build and lead a high-performing team responsible for analytics, workforce planning and strategic decision support.
The role will define the strategy, operating model and governance for the function, delivering workforce insights that enable strategic business decisions…
Lead the People Analytics function, establishing its strategy, operating model and roadmap.
Develop enterprise workforce analytics, executive dashboards, AI-driven insights and strategic reporting to support business and talent decisions.
Advance the function from operational reporting to predictive analytics, AI-enabled decision support and strategic workforce intelligence.
Bachelor's degree in Business, Human Resources, Analytics, Economics, Statistics or a related discipline.
Demonstrated success building and scaling enterprise People Analytics and Workforce Planning capabilities, with a strong understanding of workforce analytics…
Experience partnering with senior business leaders and leading cross-functional initiatives in a global organization to influence strategic decisions through data-driven insights.
Excellent analytical, communication and executive presentation skills.
Experience: Senior-level · 15+ years · Job type: Full-time
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