Senior Forward Deployed Engineer, Managed Services

You will partner with the leaders and team to set the technical standard for the practice and be a go-to resource when other consultants…

You'll work closely with Customer Success and Account Executives, build rapport fast, and influence customer outcomes.

You'll own results for your book of business against Managed Services KPIs, and report to a Practice Manager, Managed Services.

You’ll own and expand our largest, most complex portfolio of accounts and guide customers through best practices and hands-on configuration to drive outcomes and…

You'll stay technically fluent in Outreach's evolving capabilities, AI included, so you can configure and troubleshoot in real time.

Preferred: background in Sales strategy, renewals, or account expansion is a plus.

Preferred: knowledge of sales processes such as lead generation, pipeline management, and KPIs.