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Job Overview

We are seeking a Senior Staff Software Engineer - AI/ML Inference Engineering to lead the architecture, optimization, and operational excellence of our AI inference platform.

Key points

  1. About the team - The AI Services Platform Group at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using…

  2. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission.

  3. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences.

  4. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

  5. Bachelor’s degree in computer science, software engineering, or a closely related technical field required.

  6. Artificial intelligence strategy is a critical skill at Experienced proficiency for IC5 — it applies to how you build and to what you build.

  7. Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as…

  8. AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.

Skills

Machine LearningLLMsKubernetesPythonCI/CDGit

Experience: Senior-level · 8+ years · Job type: Full-time

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