Senior Technical Customer Support Engineer - India

Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base…

Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers.

Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers.

Technical breadth and depth in ClickHouse open-source or Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS…

Previous technical experience in roles such as Support Engineer, Technical Account Manager, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer.

Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment.

Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity.