Senior Technical Program Manager - IT GTM

Define, champion, and execute the programs, aligned to company-wide business objectives, Business strategy, and annual planning priorities.

Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing…

Champion responsible use of LLMs (e.g. Claude) in business workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal.

Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance, etc) into clear program charters…

Understanding of Sales & Marketing and Finance processes across lead lifecycle, opportunity management, forecasting, campaign management, sales performance management, commissions, and partner programs.

Hands-on experience delivering complex programs on CRM and marketing platforms (e.g., Salesforce Sales Cloud / Service Cloud, Marketo, Adobe Experience Manager, or equivalent).

Hands-on proficiency with generative AI platforms (e.g., Claude, Gemini, ChatGPT) to automate project documentation, accelerate decision-making, and streamline cross-functional workflows.

Demonstrated ability to leverage LLMs and prompt engineering to synthesize complex program data, conduct rapid risk analysis, and produce executive-level reporting.