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Senior UX Researcher

Job Overview

As a Senior UX Researcher at Okta India, you will join a globally distributed research and design team, shaping customer experiences across the Access Management ecosystem. As the dedicated User Researcher for Access Management in India, you will own the UX research strategy along with an opportunity to act as a foundational builder for our regional research operations.

Key points

  1. Own Access Management Research in India: Scope, prioritize, and execute generative and evaluative research and aligning cross border roadmaps with high priority business goals…

  2. Go beyond standard recruiting by proactively building and managing a dedicated panel of user personas…

  3. Pioneer AI-Driven Efficiency: Champion the secure use of AI tools to automate operationalise recurring work such as transcript synthesis, feedback classification…

  4. Make Research a "Team Sport": Empower cross functional partners in Product, Design and Engineering to run their own high quality evaluative studies through training…

  5. Demonstrated track record of conducting user research within complex, highly technical B2B, enterprise, security, or developer-facing domains.

  6. Ability to translate business goals and technical ambiguity into structured research plans independently while managing competing priorities across multiple product streams.

  7. Curiosity and active experience incorporating AI tools into your research workflow (e.g., automated transcript synthesis, qualitative coding…

  8. Proven success working effectively within globally distributed teams, displaying exceptional written and asynchronous communication skills across overlapping US/APAC working hours.

Skills

User ResearchAndroidiOSLinuxRecruitingMachine LearningPrompt EngineeringStakeholder Management

Experience: Senior-level · 4+ years

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