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Specialist, Legal Response

Job Overview

You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant parties within a stipulated time-frame.

Key points

  1. Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.

  2. Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating…

  3. Maintaining a working knowledge of company products to effectively communicate with external stakeholders.

  4. Creating and maintaining strong relationships with company partners and external stakeholders.

  5. A degree in law / compliance / a related field which demonstrates critical thinking.

  6. Proficiency in English plus at least one additional EU language (spoken and written).

  7. Experience in a legal related role or customer service.

  8. Excellent communication and writing skills, and is detailed-oriented.

Languages

English a plus

Skills

Stakeholder ManagementCustomer SupportCRMRecruitingCommunication