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Staff Site Reliability Engineer

Job Overview

To succeed in this role, you will combine strong software engineering skills, solid to deep expertise in Linux, networking, and distributed systems, and a passion for solving problems of scale, complexity, and reliability.

Key points

  1. Keep SHEIN’s mission-critical production systems running 24/7/365, participating in on-call rotations and acting decisively during incidents.

  2. Triage and resolve production incidents, leveraging AI-assisted log analysis and anomaly detection to accelerate root cause identification…

  3. Monitor and manage capacity planning and resource utilization, partnering with cross-functional teams to ensure systems scale safely while remaining cost-effective.

  4. Own and operate core open-source infrastructure such as APISIX, Nginx, Kubernetes, Kafka, Elasticsearch, Redis, Consul, Etcd, Zookeeper and other large-scale distributed systems.

  5. Bachelor’s degree in Computer Science, Information Systems, or a related technical discipline, or equivalent practical experience.

  6. Experience applying AI/LLM-powered tools to reliability engineering, including designing and building automation or internal tools using AI-assisted development tools (e.g., Claude Code).

  7. Solid foundations in Linux, networking, and distributed systems, with the ability to debug complex production issues end to end.

  8. Hands-on experience with incident response, troubleshooting, and performance optimization in distributed systems.

Languages

Mandarin requiredEnglish required

Skills

KubernetesLinuxLLMsPythonCI/CDGitTroubleshootingCommunication

Experience: Senior-level · 6+ years

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