Staff SRE Engineer - Voice Core Platform

Define and drive SLIs/SLOs for availability, perceived latency (end-of-speech to first audio), and call quality.

Instrument end-to-end tracing across every pipeline stage, and lead architectural work to cut latency.

Design autoscaling and capacity plans for stateful, real-time connections (WebSocket, WebRTC, SIP/RTP).

Lead load, soak and breakpoint testing, and turn results into capacity models.

Build resilience for LLM, STT and TTS dependencies: failover, fallbacks, rate-limit handling and graceful degradation.

Own Kubernetes architecture, infrastructure-as-code and CI/CD with safe progressive delivery.

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