Staff UX Researcher, Tx Workflow

Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products.

Apply and adapt appropriate research techniques and methods for specific project needs.

Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities.

Partner with Product Managers and Designers to influence product strategy and roadmaps.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools…

Extensive experience in applying customer-centered research techniques to product definition and designs.

Expert knowledge in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best…

A portfolio of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used…