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Technical Curriculum Developer

Job Overview

Freshworks is looking for a Technical Curriculum Developer to join our growing Revenue Enablement team. In this role, you'll create engaging technical learning experiences for Partners, Solution Engineers, Professional Services teams, and other customer-facing technical roles.

Key points

  1. You'll combine learning design, multimedia content creation, and technical proficiency to help learners confidently understand, demonstrate, and implement Freshworks solutions.

  2. You'll work closely with technical subject matter experts and cross-functional partners to understand complex product concepts and translate them into clear, practical…

  3. From technical certifications and eLearning courses to videos, interactive learning activities, assessments, and job aids…

  4. Design and develop technical learning experiences including eLearning, certifications, assessments, simulations, videos, job aids, and learning paths for Partners, Solution Engineers, Professional Services…

  5. Demonstrated ability to create polished, professional-quality multimedia learning content, including eLearning, video, audio, and interactive experiences.

  6. Strong learning design skills, including the ability to define course scope, develop learning objectives, structure content, and build assessments that effectively measure learner progress.

  7. Experience creating learning for technical audiences such as Solution Engineering, Professional Services, Partner Enablement, Customer Education, Customer Success, or similar customer-facing technical teams.

  8. Solid technical foundation in computer science, SaaS, enterprise software, or related technologies, with the ability to understand technical concepts and translate them into clear…

Skills

Stakeholder ManagementCustomer SuccessProject ManagementCommunication

Experience: Mid-level · 5–8 years · Job type: Full-time