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Job Overview

We are seeking a talented and experienced Technical Success Manager for the Americas Customer Success team.

Key points

  1. In this role, you will oversee the activities which include helping our Enterprise customers adopt our multiple products and being the customer voice for…

  2. Customer-facing experience - including crisis management, priority management inbound, and outbound.

  3. Experience with supporting products with impact on business/productivity.

  4. Experience with supporting international enterprise customers.

  5. Excellent analytical and problem-solving skills.

  6. Customer orientation and excellent interpersonal skills.

  7. Excellent English verbal and written communication skills.

Languages

English required

Skills

An uncompromising desire to learnCustomer SuccessJavaDockerKubernetesCI/CDCRMProspecting

Experience: Entry-level · 4+ years