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Technical Support Engineer - Developer Platform

Job Overview

Cloudflare is seeking a Technical Customer Support Engineer to join our team.

Key points

  1. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for…

  2. You will focus on providing support on our Developer Platform products: Workers, Workers AI, Pages, KV, Stream, R2, D1, DO etc.

  3. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

  4. Preferred: you are familiar with Developer Platform products.

  5. Preferred: you have previous experience working as part of a team in a customer-facing role.

  6. Preferred: you have experience solving HTTP, DNS and other networking-related problems.

Skills

SQLInterviewingJavaScriptCustomer SupportTicketing ToolsRoadmappingProblem Solving

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