Technical Support Engineer II

Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility…

Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.

Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.

Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-servisablity for our end users.

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on…

You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set…

You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts…

At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to…