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Technical Support Engineer

Job Overview

At Composio, we are building infrastructure that allows agents to communicate with the tools you use for work including Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from context to search, that help us provide the most capable bridge between your agents and your tools.

Key points

  1. Own the customer support queue end to end - triage, reproduce, fix, ship, close.

  2. Write code daily in Typescript and Python: small fixes, integration tweaks, SDK patches, and whatever the ticket needs.

  3. Bridge customers and engineering with crisp repros, useful Github issues, and the judgment to fix what you can yourself.

  4. Jump into pre-sales conversations when a prospect hits a technical wall and unblock them in real time.

  5. If you are very good, nothing is a must per-se.

  6. You have done deeply technical support at a dev tools, infrastructure, or API company.

  7. You can read a stack trace, a curl request, and a log line and triangulate the bug.

  8. You ship code that reaches production.

Skills

GitTicketing ToolsPythonTypeScriptLLMsHubSpotSalesforceCustomer Success

Job type: Full-time