Executive, Analytics & Insights - Customer Success
Pasig City, 00, PhilippinesAsia-Pacific
We are looking for passionate individuals who can maintain and enhance existing client relationships by cross-selling and up-selling our services and creating new ones where possible.
Develop a good understanding of customer’s needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions.
Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions…
Open up new buyers and new avenues of revenue generation within the customer’s organization by mining new contacts and taking up discussions.
Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.
Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The person should be able to operate independently in high…
Prior successful sales/accounts management in enterprise software services, prior experience in Analytics & Big data would be an added advantage.
Solutions selling experience and delivery experience.
A history of consistent over-achievement.
Experience: Senior-level · 15+ years
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