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Advisory Solution Consultant - CRM & Industry Workflows

Job Overview

As an Advisory Solution Consultant on our CRM & Industry Workflows team, you’ll help customers work out what’s possible with ServiceNow. The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Key points

  1. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

  2. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

  3. Support product sales as a technical and domain expert of a client-facing sales team.

  4. Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.

  5. Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.

  6. Provide feedback to product management about product enhancements that can address customer needs and provide additional value.

  7. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and…

  8. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party…

Skills

CRMPipeline ManagementProblem Solving

Experience: Senior-level · Job type: Full-time

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